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Overview

What You’ll Learn:

  • Basic definitions of emergency vs. disaster
  • The policy approach of Excellent Care Services (compliance, planning, and continuity)
  • Person-Centred Emergency Preparedness (P-CEP) fundamentals
  • Roles and responsibilities during emergencies
  • Documentation, review, and continuous improvement steps

Definitions

  • Emergency: A serious, unexpected event posing an immediate risk to health, life, or the environment (e.g., fire, flood, storm, pandemic).
  • Disaster: A larger-scale event—natural or human-made—potentially causing extensive harm (e.g., cyclone, bushfire, major outbreak).
  • Continuity of Supports: Ensuring participants receive essential services before, during, and after emergencies.
  • Person-centred emergency Preparedness (P-CEP): A structured approach to consider each individual’s capabilities, needs, and environment when planning for emergencies.