Incident Reporting & Management
What you will learn Definitions What is an incident? An incident is an act, omission, event, or circumstance that relates to providing support or services to a person with a disability and has or could have, caused harm to the participant. What is a reportable incident? A reportable incident is a serious or alleged incident […]
Supporting safe and enjoyable meals
Supporting effective communication
New worker – NDIS induction modules
Worker Orientation Module: Quality, safety and you
Cultural Awareness Training – Aboriginal and Torres Strait Islander
Description This resource is designed to enhance understanding of Aboriginal and Torres Strait Islander culture, history, and experiences, promoting culturally informed practices. It comprises four sections—family, education, country, and work. Each section provides both historical and contemporary insights, complemented by audio and images to expand knowledge, encourage reflection, and include questions to test comprehension. Although […]
ACTIVE SUPPORT
Staff Handbook
Person-Centred Support – Luke Petrou
This training module is for all staff that provide support to Luke Petrou
Aboriginal and Torres Strait Islander People Policy and Procedure
Excellent Care Services will provide services and supports that meet the needs of Aboriginal and Torres Strait Islander people.